Managed Services

Managed Services

IT infrastructure is the amalgamation of software, hardware, facilities, and service components that underpin the execution of IT-enabled processes and business systems. Infrastructure experts are responsible for crafting, managing, repairing, and safeguarding a digital highway—the backbone for the flow of corporate data. Rather than handling the data-carrying vehicles, they construct, maintain, and regulate access and conduct on this infrastructural thoroughfare.

IT infrastructure management covers both technical and operational facets, including servers, networks, storage, cloud services, software applications, policies, procedures, data, facilities, and other pertinent equipment. This management can be categorized into systems management, network management, storage management, application management, cloud service management, security service management, and more.

Efficient IT Infrastructure Management is pivotal for the seamless operation of a business; therefore, initiatives in infrastructure management should be prioritized to ensure optimal and cost-effective functionality. GKS offers IT Infrastructure Management services encompassing Hardware, Cloud, Secure Network, Remote Connectivity, and End User Device Management.

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Managed Service Provider helps minimize risks, protect critical information, and effectively reduce the cost and complexity of your security infrastructure. Cloud managed services ensures cloud-based delivery with anywhere access, at any time, and regular threat updates.
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  • Network Management:
    • Monitor, maintain, and optimize network infrastructure.

    • Ensure efficient and secure data transmission through routers, switches, firewalls, and other devices.

  • Storage Management:
    • Manage storage resources: SAN, NAS, and DAS.

    • Handle provisioning, data backup, and disaster recovery planning.

  • Server Management:
    • Installation, configuration, monitoring, and maintenance of server hardware and software.

    • Manage operating systems, virtualization platforms, and server applications.

  • Data Center Management:
    • Manage physical and virtual data center environments.

    • Oversee cooling, power management, and physical security.

  • Security Management:
    • Implement and manage security measures.

    • Protect IT infrastructure from cyber threats with intrusion detection, prevention, antivirus software, firewall configuration, and security policy enforcement.

  • Backup and Disaster Recovery:
    • Implement backup solutions for data integrity.

    • Develop disaster recovery plans to minimize downtime during system failures or disasters.

  • End-User Support:
    • Troubleshoot hardware and software issues, set up user accounts, and assist with IT-related inquiries.

  • Cloud Services Management:
    • Manage cloud-based infrastructure and services.

    • Handle cloud migration, optimization, and cost management.

  • Monitoring and Reporting:
    • Continuously monitor IT infrastructure performance.

  • Compliance and Governance:
    • Ensure IT infrastructure meets regulatory compliance requirements.

    • Implement governance policies to maintain data integrity and security.

  • Vendor Management:
    • Coordinate with third-party vendors and service providers.

    • Procure hardware, software, and services; manage vendor relationships and contracts.

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