IT infrastructure is the amalgamation of software, hardware, facilities, and service components that underpin the execution of IT-enabled processes and business systems. Infrastructure experts are responsible for crafting, managing, repairing, and safeguarding a digital highway—the backbone for the flow of corporate data. Rather than handling the data-carrying vehicles, they construct, maintain, and regulate access and conduct on this infrastructural thoroughfare.
IT infrastructure management covers both technical and operational facets, including servers, networks, storage, cloud services, software applications, policies, procedures, data, facilities, and other pertinent equipment. This management can be categorized into systems management, network management, storage management, application management, cloud service management, security service management, and more.
Efficient IT Infrastructure Management is pivotal for the seamless operation of a business; therefore, initiatives in infrastructure management should be prioritized to ensure optimal and cost-effective functionality. GKS offers IT Infrastructure Management services encompassing Hardware, Cloud, Secure Network, Remote Connectivity, and End User Device Management.
Monitor, maintain, and optimize network infrastructure.
Ensure efficient and secure data transmission through routers, switches, firewalls, and other devices.
Manage storage resources: SAN, NAS, and DAS.
Handle provisioning, data backup, and disaster recovery planning.
Installation, configuration, monitoring, and maintenance of server hardware and software.
Manage operating systems, virtualization platforms, and server applications.
Manage physical and virtual data center environments.
Oversee cooling, power management, and physical security.
Implement and manage security measures.
Protect IT infrastructure from cyber threats with intrusion detection, prevention, antivirus software, firewall configuration, and security policy enforcement.
Implement backup solutions for data integrity.
Develop disaster recovery plans to minimize downtime during system failures or disasters.
Troubleshoot hardware and software issues, set up user accounts, and assist with IT-related inquiries.
Manage cloud-based infrastructure and services.
Handle cloud migration, optimization, and cost management.
Continuously monitor IT infrastructure performance.
Ensure IT infrastructure meets regulatory compliance requirements.
Implement governance policies to maintain data integrity and security.
Coordinate with third-party vendors and service providers.
Procure hardware, software, and services; manage vendor relationships and contracts.